Support and Feedback

Make use of the Feedback and Support section in the Banner All Over app.
You'll get direct contact and faster replies.

Feedback Section

We value your input! Communicate with our team:

  • Report bugs or issues
  • Suggest new features or improvements
  • Share ideas for new apps
  • Tell us about your experience

Your Voice Matters: Many of our best features came from user suggestions. Don't hesitate to share your ideas with us!

Support Section

Access help resources:

  • Answers to common questions
  • Tips for maximizing app usage
  • Best practices and tutorials
  • Contact the support team
    • Response time: 24 hours on Basic and Standard, under 24 hours on Pro
    • Available via email and in-app messaging
    • Business plan: dedicated support channel

Have Questions?

Visit our comprehensive FAQ page for answers to common questions about banners, features, billing, and more.

View FAQ Page →

Emergency Support

For critical issues affecting your store:

  • Mark your support ticket as "Urgent"
  • We prioritize urgent requests
  • Business plan customers receive priority handling on the dedicated support channel

Before Contacting Support

To help us assist you faster, please have ready:

  • A clear description of your issue
  • Screenshots if applicable
  • Steps to reproduce the problem
  • Your store URL
  • Banner name or ID (if relevant)

For urgent matters: Contact us using the contact form within the app.

By submitting this form, you agree to our Privacy Policy. We will use your email address to respond to your inquiry. Your information will be handled in accordance with applicable data protection laws.

Ready to get started?

Now that you know everything about Banners All Over, it's time to create your first banner and start converting visitors into customers!

Visit the Shopify App Store
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