Welcome to Banners All Over. This Privacy Policy is provided by WHITE PIXEL SOLUTIONS LLC d/b/a Banners All Over ("BOA," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services (collectively, the "Service").
This Privacy Policy applies to information we collect:
Please read this Privacy Policy carefully. By using our Service, you consent to the practices described in this policy. If you do not agree with our policies and practices, do not install or use the Service.
Data Controller: WHITE PIXEL SOLUTIONS LLC d/b/a Banners All Over is the data controller responsible for your personal information. Our contact details are provided in the Contact Us section of this policy.
When you install Banners All Over through the Shopify App Store, we collect:
When you use Banners All Over to create banners, we collect and store:
When you contact us for support or feedback, we collect:
When you use our Service, we automatically collect certain technical information:
With your authorization through Shopify's OAuth process, we access:
Note: We do NOT access or collect your customers' personal information, payment information, order details, or customer purchase history unless explicitly required for specific features and disclosed separately.
When you install Banners All Over, you grant the following permissions through Shopify's OAuth authorization:
These permissions are necessary for the Service to function properly. We only access and use this data as described in this Privacy Policy.
We currently do NOT use cookies or tracking technologies on our marketing website. Our website is cookie-free.
For detailed information about cookies, please see our dedicated Cookie Policy.
For transparency, we explicitly do NOT collect:
We use the information we collect for the following purposes:
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data based on the following legal grounds:
Processing is necessary to perform our contract with you (Terms of Service):
Processing is necessary for our legitimate business interests (which are not overridden by your rights):
Processing is necessary to comply with legal obligations:
Processing based on your explicit consent:
You may withdraw your consent at any time by contacting us or using the opt-out mechanisms provided.
We do NOT sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
When we implement additional features, we may share data with:
All third-party service providers are carefully selected and required to:
If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you with advance notice of any such change and any options you may have.
We may disclose your information if required to do so by law or in response to:
We may disclose information when we believe it is necessary to:
We may share aggregated, anonymized data that cannot identify you personally for research, marketing, analytics, or other business purposes.
All data controlled and processed directly by Banners All Over is stored and processed exclusively in the United States (New Mexico). We do NOT transfer your personal data internationally.
However, the third-party service providers we use, as described in section "Service Providers and Partners", may transfer, store, or process your data in countries outside your country of residence, including in jurisdictions that may have different data protection laws than your own country. These transfers are governed by each provider's own data protection and privacy policies.
Each of the third-party service providers implements their own data protection safeguards when transferring personal data internationally, which may include:
For detailed information about the specific safeguards used by each provider, please review their respective privacy policies linked in section Service Providers and Partners.
If you have questions about how our third-party service providers handle international data transfers, please contact us (see Contact Us section) and we will provide you with available information about their data protection practices.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period | Business Purpose |
|---|---|---|
| Active Account Data | Duration of subscription + 180 days | Service provision, recovery window |
| Uninstalled Account Data | 180 days from uninstallation | Recovery window (90 days) + operational security, fraud prevention, chargeback resolution (additional 90 days) |
| Banner Content & Media | Duration of subscription + 180 days | Service provision, recovery window, operational security |
| Contact Form Submissions | 2 years from submission | Customer support, communication history |
| Support Correspondence | 3 years from last interaction | Customer support history, legal protection |
| Technical Logs | 180 days | Security monitoring, technical troubleshooting |
| Billing Records | 7 years (tax/legal requirements) | Tax compliance, financial audits, legal obligations |
| Aggregated Analytics | Indefinitely (anonymized, non-personal) | Service improvement, research, business analytics |
We retain data for 180 days after uninstallation to balance user convenience with operational requirements:
The 180-day retention period serves legitimate business interests while minimizing impact on user rights, as data remains secure and users retain deletion rights throughout.
We determine retention periods based on:
Uninstallation vs. Deletion
Uninstalling the app from your Shopify store does not immediately delete your data. Your data will be retained for 180 days as described below. If you need immediate deletion, you must specifically request it (see the section Understanding Your Data Deletion Options ).
When data is no longer needed, we securely delete or anonymize it using industry-standard methods. Our deletion process includes:
Data access varies by phase: Days 0-90 accessible for automatic restoration (in the same store), Days 91-180 restricted access for operational purposes only. For the detailed recovery timeline, see our Subscriptions and Refunds Policy - Data Recovery Timeline .
When you uninstall the app, we will send email reminders at key milestones:
For detailed information about your data deletion options, see the section Understanding Your Data Deletion Options below. For specific uninstallation scenarios, please refer to our Subscriptions and Refunds Policy.
You have three options for managing your data after uninstalling the app:
To request immediate deletion or data export, contact us:
For more details about the uninstallation process and data recovery timeline, see our Subscriptions and Refunds Policy, Section 7.
Your data remains secure throughout the entire 180-day retention period:
If you have questions about our data security practices during the retention period, please contact us (see Contact Us section).
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Responsibilities: You are responsible for maintaining the security of your Shopify account credentials. Never share your password with anyone, and notify us immediately if you suspect unauthorized access to your account.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and any applicable supervisory authorities as required by law, typically within 72 hours of becoming aware of the breach.
Depending on your location, you may have certain rights regarding your personal information. These rights vary by jurisdiction but may include:
Request a copy of the personal data we hold about you, including information about how we use it.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data, subject to certain exceptions (e.g., legal obligations to retain data).
Request that we limit how we use your personal data in certain circumstances.
Request a copy of your personal data in a structured, commonly used, machine-readable format that you can transfer to another service.
Object to processing based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, withdraw your consent at any time (without affecting the lawfulness of processing before withdrawal).
File a complaint with your local data protection authority (supervisory authority) if you believe we have violated your privacy rights.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
CCPA Disclosure - We Do Not Sell Personal Information: We have not sold personal information in the preceding 12 months and do not sell personal information.
To exercise any of these rights, please contacting us (see Contact Us section). You may also manage some of your information directly through:
Our Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. Use of our Service is limited to Shopify merchants who are at least 18 years of age or the age of majority in their jurisdiction.
If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as soon as possible.
If you believe we may have information from or about a child under 18, please contact us immediately (see Contact Us section).
Our Service may contain links to third-party websites, applications, or services that are not operated by us, including:
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
This Privacy Policy applies only to information collected by Banners All Over, not to information collected by third parties.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes to this Privacy Policy, we will:
Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Privacy Policy, you must stop using the Service and may request deletion of your account.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
We plan to introduce AI-powered features in the future, including AI image generation, image enhancement, and text optimization. As AI features are not yet implemented, no content is currently being processed by AI services.
When AI features become available, we will disclose which third-party AI service providers we use and how your data is processed. For detailed terms regarding AI-generated content, usage rights, and responsibilities, please see the AI-Powered Features section of our Terms of Service.
We will update this Privacy Policy and notify our users and customers before launching any AI features that process your data.
AI use will be completely optional. Only customers who choose to use AI features will be subject to any privacy decisions related to AI data processing.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
WHITE PIXEL SOLUTIONS LLC
d/b/a Banners All Over
Data Controller: WHITE PIXEL SOLUTIONS LLC
Address: 500 4th St Nw, Suite 102 Pmb 2535, Albuquerque, New Mexico 87102 USA
Privacy Email: whitepixel@whitepixelsolutions.com
General Support: Contact Form
If you are in the EEA, UK, or Switzerland and wish to exercise your rights or lodge a complaint:
California residents may submit requests by:
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. A list of EU data protection authorities can be found at: https://edpb.europa.eu/about-edpb/about-edpb/members_en
BY USING THE BANNERS ALL OVER SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED HEREIN.